Privacy Policy
Effective Date: April 14, 20261. Introduction
TIME Anti-Aging ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Categories of Information We Collect
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, phone, address | Scheduling, communication |
| Medical Information | Health history, consultation forms | Providing medical services |
| Financial Information | Insurance, payment details | Billing and payment processing |
| Internet Activity | IP address, browser type, pages visited | Website functionality and improvement |
3. How We Use Your Information
- To schedule appointments and respond to inquiries
- To provide and improve our medical services
- To communicate with you about your care
- To process payments and insurance claims
- To comply with legal and regulatory obligations
- To maintain and improve our website functionality
4. Cookies and Tracking
We do not use cookies for advertising or behavioral tracking purposes. Only essential cookies necessary for basic website functionality may be used. We embed third-party services including Google Maps and YouTube videos, which may collect limited technical information (such as IP address) necessary to provide their functionality.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:
- Healthcare providers involved in your care
- Service providers who assist in operating our website
- Legal authorities when required by law
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Medical records are retained in accordance with California and federal medical record retention requirements (generally a minimum of 7 years for adult patients). You may request deletion of non-medical personal information at any time.
7. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request details about the personal information we have collected about you.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information for targeted advertising.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, please contact us by phone at +1-323-402-0458 or visit our clinic. You may also designate an authorized agent to submit a request on your behalf. We may require verification of both the agent's authorization and your identity before processing such requests.
We will verify your identity before processing your request and respond within 45 days as required by law.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
TIME Anti-Aging and Hair Transplant Center
3400 W Olympic Blvd, Suite 207 Los Angeles, CA 90019, USA
Phone: +1-323-402-0458